Use your time on what matters.
Your back office operations are the power source to your whole business. Without the right resources, some of the most important parts of your business won’t have the ability to grow and perform at their peak. That’s where we come in, taking on those key jobs so that your in-house team has more time to dedicate where it counts.
We offer a range of approaches to the back office support, made to fit around your needs. Our team can eliminate the headache of order capture and processing, with EDI links and established accounts with retailers. What’s more, we can handle the invoicing, credit control and collections to keep the accounts in order. We’ll be able to report on sales, stock movements, spends and invoicing so you’re always in the loop. We’ll be an extension of your team, working to keep everything on track.
Our promise to you.
- A talented, motivated & professional sales team ready to hit the ground running
- Data-driven, customer orientated and results focused strategies
- Established buyer relationships
- Cross category expertise
- Full transparency and clear, consistent communication
- Quick & easy set up process
What we do.
- Order capture and processing
- Facilitate orders and financing with EDI links
- Invoicing and credit control
- Sales, stock and spend reporting
- Warehouse availability
- Promotional reporting
- Credit control
- Route to market advice and support
Back office
Grow faster with back office support
For challenger businesses or those entering the UK market, we can help save the stress, time and barriers that come with establishing accounts and links with retailers. Your business can use the accounts and EDI links that we have, as well as the knowledge that we have of the finer details of all UK customers, to get your products in consumers hands without any delays.
Get in touchHelen MacLean
Sales Director, Hackney Gelato
We started working with Product Chain at the beginning of our journey with Waitrose as a way to secure a regional listing with them. We’ve always been very well informed with any comms from Waitrose, Natalie and the team are great communicators and very swift in their responses to any requests regardless of the timelines which has really helped us to get things away last minute with Waitrose, further supporting our sales growth. I would absolutely recommend Product Chain for any brand who is starting out or needs support in the minefield that can sometimes be the grocery world!